Warranty & Complaints
Warranty
All items you purchase from us are covered by the legal warranty. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do. In addition to the legal warranty and the manufacturer's warranty, we also provide our own warranty on certain products. Our own warranty is described with the product. Our own warranty and manufacturer's warranty do not affect the legal warranty.
You can submit your complaint about the article in question via our e-mail: info@watersportsonline.nl
Reviews
The reviews on our website watersportsonline.nl are collected and managed by Kiyok, an independent third party. This assures you of honest and reliable reviews of our products. For more information about the reviews, please click on the link below.
https://kiyoh.com/informatie-voor-consumenten/
Complaints
Are you not satisfied with the product or our service? We find that very annoying. You can make your complaint known to us via ze mail info@watersportsonline.nl. We will contact you as soon as possible. You will receive a substantive response within 14 days.
Are you not satisfied with the handling of your complaint by us? That we find very annoying. We are affiliated with Thuiswinkel Waarborg. This means that you can submit your complaint to the Thuiswinkel Disputes Committee Postbus 90600, 2509 LP in The Hague (www.sgc.nl).