Look carefully at the delivery time for each item. If it says 'ordered before 23:59, delivered tomorrow' and you have chosen the delivery method 'tomorrow', you can expect your order the next day between 17:00 and 22:00.

Is a different delivery time listed such as '3-5 business days'? Then the article must come from an external warehouse, the article will be delivered to you within 5 working days.

Is the article not delivered on time? Please contact us and we will find out for you what is wrong with your order.

For more information on ordering and receiving, please click here.

If your order has not yet been processed at the warehouse, the order can still be changed. If you want to make a change, the quickest way to do so is by phone. If your order has already been processed and/or shipped, unfortunately nothing more can be changed. To find out the current status of your order please contact us.

It is not possible to indicate the exchange of an item on your return form. If you want to exchange an item, you can return the wrong item to us, and in the meantime reorder the desired item. This is the fastest way, so you do not have to wait for your new items until we have received and processed your return.

NB: Is it about exchanging one item from a bundle such as a jacket from a sailing suit? If so, please contact us and we will make sure you can keep your bundle price.